Access a shared mailbox

Access a shared mailbox

If you have permissions to a shared mailbox, the shared calendar associated with the shared mailbox is automatically added to your My Calendars list.

In Outlook, select Calendar

In the folder pane, under My Calendars, select the shared calendar

Screenshot that shows the shared calendar selected in the My Calendars page.


Open a shared contacts list in Outlook

If you have permissions to a shared mailbox, the contacts folder from the shared mailbox is automatically added to your My Contact list.

In Outlook, select People

Under My Contacts, select the contacts folder for the shared contacts list

Screenshot that shows the contacts folder selected under the My Contacts page.


Outlook Web App

Sign in to your Microsoft 365 account using a Web browser. Select Calendar

Right-click OTHER CALENDARS, and then select Open calendar

Screenshot that shows the open calendar option selected.

In From Directory, search for the shared calendar you want to open. Select the shared mailbox you want to open and select Open

Screenshot that shows the operation to open a calendar by using From Directory functionality.

The shared calendar displays in your Calendar folder list

Screenshot that shows a shared calendar displays in the Calendar folder list.